FAQs

WJ-ND400 does not work with backup power supply by UPS.

If you use an UPS(uninterruptible power supply) to perform the AC output in the square wave at the time of the backup operation, WJ-ND400 / HDE400 may not work properly. Please use an UPS to perfor... and more...

Can I install WJ-NV300 / NV200 series with PC without HDMI monitor?

HDMI monitor will be required when you register a Registration Key.Please prepare the HDMI monitor at the time of installation. and more...

About WJ-ND400, please tell me in operating its specified temperature, humidity ,or power source ratings.

Use this product at temperatures between5 to 45 deg C {41 to 113 deg F} and where the humidity is between 5 % to 90 %.The input power source for the NTSC model is 120 V AC 60Hz, and for the PAL mod... and more...

Is it possible to use WV-ASM100 to display images from network cameras connected to WJ-NV200 in a 9-screen or 16-screen display? [WJ-NV200]

9-screen and 16-screen display are not recommended. and more...

Is sequential display of the images supported by WV-ASM100 connected to WJ-NV200? [WJ-NV200]

Yes, sequential display is supported. and more...

With WV-ASM100, the frame rate of WJ-ND200 live video drops. [WJ-ND200]

WJ-ND200 adjusts the streaming frame rate according to the number of screens displayed.* JPEG- 1 to 4 screens displayed -> Live stream according to the settings (No adjustment)- 5 to 8 screens ... and more...

Is there a viewer available for displaying downloaded image data ? [WJ-NV200]

When downloading image data, a viewer icon is displayed at the right of the download button. Download this viewer at the same time. and more...

What is the default ID and password ? [WJ-NV200]

ID: ADMIN, Password: 12345. and more...

I connected the recorder, the hub, and the PC, but camera image is not displayed on the browser. [WJ-NV200]

Check the IP address settings and PC security settings. As for the PC security settings, change the settings of Windows Firewall, pop-up blocking, and antivirus software, and set the security of In... and more...

When I accessed WJ-NV200 from a browser, I accidentally blocked the ActiveX plug-in, and video is displayed as a blue screen. Is there any way to undo this ? [WJ-NV200]

Disable pop-up blocking and reenter the IP address. and more...