FAQs

What is the difference in specification between WJ-HD316, WJ-HD309, and WJ-HD350? [WJ-HD350]

WJ-HD316 and WJ-HD350 are 16-channel models. HD316 is the first 16-channel model released. This device has been improved in many ways including the drawing process, and released as the new WJ-HD350... and more...

How many images per second (fps) is the maximum streaming performance for WJ-HD309? In addition, up to how many PCs (sessions) can be connected? [WJ-HD350]

Maximum 15 fps. Up to eight PCs can be connected.* The image refresh interval will increase according to the numbers of concurrently displayed cameras and connected PCs. and more...

Which port does i-PRO and WJ-HD316A use for streaming video to the network? [WJ-HD316]

Port 80 is used for video streaming. (This can be changed in configuration.) If using the customized alarm notification function or NTP, the port corresponding to the protocol must be opened. and more...

Is the issue that event recording slows down searches improved in WJ-HD616/WJ-HD716? [WJ-HD316]

Yes. However, if WJ-HD616/WJ-HD716 is overloaded, searches might still take time. and more...

Is there any difference in durability or lifetime of the HDD by performing or not performing Auto Erase or Manual Erase? [WJ-HD316]

There is no difference in durability or lifetime. and more...

The interval setting for NTP query is set to 24 hours, but the time synchronization function is not performed every 24 hours. [WJ-HD316]

- Time synchronization might take longer than 24 hours depending on the device workload.- If time offset is below five seconds, time synchronization is not performed. and more...

Is it possible to write recorded data to DVD via USB? [WJ-HL204, WJ-HL208]

This function is not supported. and more...

About WJ-ND400, please tell me in operating its specified temperature, humidity ,or power source ratings.

Use this product at temperatures between5 to 45 deg C {41 to 113 deg F} and where the humidity is between 5 % to 90 %.The input power source for the NTSC model is 120 V AC 60Hz, and for the PAL mod... and more...

Is it possible to use WV-ASM100 to display images from network cameras connected to WJ-NV200 in a 9-screen or 16-screen display? [WJ-NV200]

9-screen and 16-screen display are not recommended. and more...

Is sequential display of the images supported by WV-ASM100 connected to WJ-NV200? [WJ-NV200]

Yes, sequential display is supported. and more...