• No : 6711
  • Open Date : 2017/12/20 09:19
  • Updated Date : 2018/01/09 15:29
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NEW !

After installing "Windows 10 Fall Creators Update (version 1709)",it became impossible to access to the camera by HTTPS.

Answer

When the "Windows 10 Fall Creators Update (version 1709)", which was released by
Microsoft in October, 2017, is installed, the following camera cannot be connected
by HTTPS.
 
Applicable products:
All models of BB-HCM series camera which support HTTPS, and BB-HNP15, BB-HNP17
 
Verified result of HTTPS connection:
| Windows 10 (Ver.1709)     | BB-HCM5 series   | BB-HCM7 series    | BB-ST1/SW1 series       |
| Internet Explorer 11         |      NG                 |      NG(*)              |        OK                        |
| BB-HNP15, BB-HNP17    |      NG                 |      OK                  | OK (Only for BB-HNP17 |
 
(*) Although it can access to the "Live" page, live image can not be displayed.
 
Countermeasure:
Please use HTTP communication.
 
How to confirm the version of Windows 10:
 1. Click "Start" button on Task bar.
 2. Click "Settings" in the menu
 3. Click "System" in the "Settings"
 4. Click "About" in the "System"
 5. Check "Version" and if "1709" is displayed,
    this is the said applicable version.